[Solved] Some users failed to Login failed or Registering

Technical Support

Last Post by Emmanuel 2 years ago

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Technical Support

(@support)

Famed Member

Joined: 2 years ago

Posts: 13

Topic starter 17/10/2022 9:16 pm

the forum was working okay the past few days and just today, it's giving me this error when I try to log in or register

Sorry, something is wrong with your data.

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Technical Support

(@support)

Famed Member

Joined: 2 years ago

Posts: 13

Topic starter 17/10/2022 9:17 pm

This was caused by

Hi @sikaundi,

You have LiteSpeed Cache plugin in your website and the forum pages are not excluded from caching. This is a big issue. Please follow the steps below to fix the problem:

Please navigate in Dashboard to LiteSpeed Cache > Cache admin page
Go to Exclude Tab, find the "Do Not Cache URIs" option
Insert the URL path(s) of your forum page(s) one per line in the option textarea:
/forum/
/participant/
/sign-up/
/sign-in/
/change-password/

Then delete all kind of caches.

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